Greenock Morton Football Club (hereinafter referred to as “The Club”) believes that its supporters are one of its greatest assets, and help to form and create the future development of the Club in many areas. The introduction of a “Supporters Charter” aims to ensure that the policies and practises of the Club are open and accessible and communicated to Supporters as effectively as possible.

The Charter will be reviewed on a annual basis, and the appropriate changes made with the guidance of the relevant Governing Bodies and in line with any new applicable legislation.

 

The Customer Charter addresses 8 key areas:

 

1.      Accessibility

2.      Match Day

3.      Visiting Supporters

4.      Loyalty and Membership

5.      Consultation and Information

6.      Merchandising

7.      Staff Conduct

8.      Customer Service

 

ACCESSIBILITY

Greenock Morton Football Club continues to strive for wider access to matches by offering the following:

1. A broad range of ticket prices, including single match tickets, family tickets, season tickets and hospitality packages.
2. Concessions tickets available for senior citizens over the age of 65, for young supporters under the age of 16, for full-time students, for those registered as unemployed.
3. Children under the age of 12 years are admitted free of charge to all home League matches. 
4. Support for disabled supporters and their carers is also available. A designated area is provided for disabled supporters and their carers (both for home and visiting supporters) which provides flat access from the Main Entrance into the Stadium. Carers are admitted to the stadium free of charge.  
5. The Club offers supporters the opportunity to pay for their season tickets in 10 monthly instalments.
6. As a general rule, refunds for tickets purchased are only issued in exceptional circumstances and are made at the discretion of the Club. 
7. The Club offers free or reduced admission to replays of abandoned games. If the match is       abandoned after Supporters are admitted to the Ground but before kick-off, ticket holders are entitled to free admission or a total refund to the rearranged match. If the match is abandoned after kick-off, supporters may be entitled to reduced admission charges for the re-arranged match, subject to discussion/agreement between the participating teams.
8. Details for “All-Ticket” games are announced to supporters following discussions between the participating Clubs. Details will be published on the Official Club Website (www.gmfc.net), in the local press and, wherever possible, in the matchday programme. Tickets for these games are usually offered to season ticket holders and affiliated Supporters Clubs in the first instance, and then to the General Public.   
9. The Club will usually allocate tickets to supporters for away matches as follows:

                                                               i.      Tickets go on sale to season ticket holders and affiliated supporters clubs                        in the first instance for a set period of time. The number of tickets available to each person may be limited at this time.

                                                             ii.      If any remain, they are then offered to the General Public.

                                                            iii.      The Host Club determines the cost of these tickets, however consultation with the opposing team may take place where appropriate.

MATCH DAYS

Greenock Morton Football Club strives to ensure that Cappielow Park is a safe, friendly and trouble-free environment for all spectators. To do this, we aim to provide a high level of service with the co-operation of the following people, who play an important part in our Match day operations:

• Turnstile Operators
• Stewards
• Catering Outlets
• Police
• Greenock Morton Football Club Staff and Volunteers

 

In return, we expect and appreciate spectators refraining from using:

• Foul or abusive language
• Taunts or gestures of an obscene nature
• Taunts or gestures of a rascist nature
• Taunts or gestures of a sectarian nature
• Any action or behaviour which may endanger the safety of any person within the ground.

We encourage all spectators to inform members the nearest Steward of any incident that they feel is in breach of the above. 

Greenock Morton Football Club holds a General Safety Certificate which is issued by Inverclyde Council, and is reviewed on an annual basis.   

The Main Stand is a designated “No Smoking” area. This is due to its wooden construction, and the subsequent Health & Safety issues this presents. Any spectators choosing to ignore the smoking restriction should expect that the appropriate action will be taken by our Stewards to ensure the safety of all supporters in the Main Stand.  

 

 

VISITING SUPPORTERS

The Club will not charge visiting supporters higher admission prices than those charged to our own supporters for comparable accommodation within the Ground.

The Club makes our Concession tickets available to supporters of visiting Clubs. These include tickets for those over 65 years of age, supporters under the age of 16, those registered as unemployed and full-time students.

Where applicable, the Club abides by the rules of the Scottish Football Association and the Scottish Football League governing the allocation of tickets to visiting Clubs.                          

 

LOYALTY AND MEMBERSHIP

Season ticket holders are entitled to reduced rates when booking match hospitality packages. From time to time, discounts may be arranged for season ticket holders with local businesses. These will be publicised on our website www.gmfc.net.

Season ticket holders have the opportunity to pay for their ticket in  10 monthly instalments to help spread the cost of attending matches.

The Club runs membership schemes for junior supporters – the “Cappie the Cat Club” (for ages 5 – 11 years) and the Junior Tons (for ages 12 – 16 years). Membership entitles children to a membership pack, newsletters, birthday card, entry to the annual Christmas Party and Christmas Card competition, and a coaching session with the players.

 

CONSULTATION & INFORMATION

1. The Club has supported the formation of the Supporters Trust, and a representative of the Trust is now in place as a Club Director. They will consult supporters on a regular basis through organised meetings with affiliated Supporters Clubs, and also through question and answer sessions with supporters in General. Club officials undertake to attend a number of appearances at Supporters Groups events.
2. The Club will make its position on policy issues in a clear and concise format through the matchday programme, the official Club website, and through press releases.
3. The Club is in regular consultation with Strathclyde Police, PMC Event Management and all other parties concerned with the staging of football matches. . 
4. The Club welcomes the opinions of its supporters, and this should ideally be done by letter to the Ground or by email to info@gmfc.net.
5. The Club will give the earliest possible notice of any changes to its ticketing policy and advise supporters of the reasons for the changes.
6. The Club communicates with supporterers on a regular basis through the production of a matchday programme, GMFC website and co-operation with the Greenock Telegraph by management and players.

 

MERCHANDISE 

• The Club shop is based within Smiths of Greenock, West Blackhall Street, and a merchandise van will be sited outside the ground on Sinclair Street on matchdays.
• The Club will communicate the prospective launch of new replica kits to supporters through our match day programme, the official website www.gmfc.net  and by displays within the Club Shop.  
• The Club will offer merchandise for sale in the Club Shop, through www.themortonshop.com  and by mail order.  
• The Club will offer refunds on merchandise in accordance with its statutory obligations. 

STAFF CONDUCT

The Club is committed to a policy of equal opportunity and non-discrimination for all on the grounds of:

• Disability
• Sex
• Race
• Marital Status
• Colour
• Religion
• Age
• Sexual Orientation

 

The Club also believes in the principle that employees should be able to carry out their job in an        environment that is free from harassment, bullying or victimisation of any kind.

The Club has established policies to ensure the protection of children and vulnerable adults, and has identified a Club Official to be responsible for the monitoring, development and implementation of these policies.  

In their dealings with individual and corporate customers and supporters, the Club expects its staff to conduct themselves in accordance with the highest ethical standards. In return, we would appreciate our customers and supporters dealing with our staff in a similar fashion.

 

CUSTOMER SERVICE

The Club sees the area of Customer Service as a vital part of its plan for development in the longer term. It aims to recognise this through the following ways:

1. The Club will treat all customers with respect and courtesy.
2. The Club will respond promptly to correspondence from customers.
3. The Club strives to achieve the highest levels of Customer Service.
4. The Club will ensure that all communication with customers is carried out in a clear and concise manner.  

All complaints will be acknowledged within 3 working days following receipt, and where required, the Club will endeavour to produce a full response within 10 days. To avoid confusion, the Club prefers that all complaints are submitted in writing, either by letter, email or fax, and we will respond in the same way. If your complaint has not been dealt with speedily and efficiently by the person concerned, then you should write to The Chairman, Greenock Morton Football Club Ltd, Cappielow Park, Greenock, PA15 2TY    

Code of Conduct

 

Fair Play

The Board of Directors of Greenock Morton Football Club believes that conduct according to the spirit of Fair Play is essential for the successful development and promotion of, and involvement in, sport. The objective of Fair Play is to foster a sporting spirit, as well as the sporting behaviour of all those involved – from coaches and players to spectators, thereby increasing the enjoyment of the game for all involved.

 

In order that the Club may address the behaviour of supporters in a meaningful way, consideration must be given to the actions and activities of five integral parts of those associated with the club i.e. its coaches, players, officials, the parents/guardians of its youth players and its supporters.

 

Code of Conduct for Coaches

Coaches are key to the establishment of ethics in football. Their concept of ethics and their attitude

directly affects the behaviour of players under their supervision. Coaches are, therefore expected to pay particular care to the moral aspect of their conduct. Coaches have to be aware that almost all of their everyday decisions and choices of actions have ethical implications.

It is natural that winning constitutes a basic concern for coaches. This code is not intended to conflict with that. However, the code calls for coaches to disassociate themselves from a ‘win at all costs’ attitude. Increased responsibility is requested from coaches involved in coaching young people. The health, safety, welfare and moral education of young people are a first priority, before the achievement or the reputation of the club, school, coach or parent.

1. Coaches must respect the rights, dignity and worth of each and every person and treat each equally within the context of sport.

2. Coaches must place the well-being and safety of each player above all other considerations,

including the development of performance.

3. Coaches must adhere to the guidelines laid down by governing bodies.

4. Coaches must develop an appropriate working relationship with each player based on mutual trust and respect.

5. Coaches must not exert undue influence to obtain personal benefit and reward.

6. Coaches must encourage and guide players to accept responsibility for their own behaviour and

performance.

7. Coaches must ensure that the activities they direct or advocate are appropriate for the age,

maturity, experience and ability of players.

8. Coaches should clarify with the players, and where appropriate, parent, exactly what is expected of them and also what they are entitled to expect from their coach.

9. Coaches must co-operate fully with other specialists e.g. officials, medical staff etc in the best interests of the player.

10. Coaches must always promote the positive aspects of the sport e.g. fair play, and never condone violations of the Laws of the Game, behaviour contrary to the spirit of the Laws of the Game or relevant rules and regulations or the use of prohibitive substances or techniques.

11. Coaches must consistently display high standards of behaviour and appearance.

12. Coaches must not use or tolerate inappropriate language.

13. Coaches must promote and encourage, particularly to young players, the importance of a healthy lifestyle and diet.

14. Coaches must provide guidance and support to players on the dangers of drug abuse.

15. Coaches must operate within the Policies, Procedures and Guidelines developed by Greenock Morton Football Club – providing feedback as to their appropriateness if necessary.

 

Code of Conduct for Players

Players are the most important people in sport. Playing for the team, and for the team to win, is the

most fundamental part of the game. But not winning at any cost – fair play and respect for all others in the game is fundamentally important.

This code focuses on players involved in professional football. Nevertheless, the key concepts in the Code are valid for players at all levels.

 

Obligations towards the game

A player should:

1. Make every effort to develop their sporting abilities.

2. Make every effort to lead a healthy lifestyle.

3. Give maximum effort and strive for the best possible performance during a game, even if his team is in a position where the desired result has already been achieved.

4. Set a positive example for others, particularly young players and supporters.

5. Avoid all forms of gamesmanship or time-wasting.

6. Always have a regard for the best interests of the game, including where publicly expressing an

opinion of the game and any behaviour aspect of it, including others involved in the game.

7. Not use inappropriate language.

 

Obligations towards one’s own team

A player should:

1. Make every effort consistent with Fair Play and the Laws of the Game to help his own team

win.

2. Resist any influence that might, or might be seen to, bring into question his commitment to the

team winning.

3. Adhere to the terms of the Clubs Anti-Discrimination Policy. 

 

Respect for the Laws of the Game and competition rules

A player should:

1. Know and abide by the Laws, rules and spirit of the game, and the competition rules.

2. Accept success and failure, victory and defeat with an equal measure of dignity.

3. Resist any temptation to take banned substances or use banned techniques.

 

Respect towards Opponents

A player should:

1. Treat opponents with due respect at all times, irrespective of the result of the game.

2. Safeguard the physical fitness of opponents, avoid violence and rough play and help injured

opponents.

 

Respect towards Match Officials

A player should:

1. Accept the decision of the Match Official without protest.

2. Avoid words or actions that may mislead a Match Official.

3. Show due respect to Match Officials.

 

Respect towards Team Officials

A player should:

1. Abide by the instructions of their Coach and Team Officials, provided they do not contradict

the spirit of this code.

2. Show due respect towards the Team Officials of the opposition.

 

Obligations towards the Supporters

A player should:

1. Show due respect to the interests of all supporters recognising that, to many, they are seen as role models and should set a positive example.

 

Code of Conduct for Team Officials

This Code applies to all team/club officials, including directors, although some items may not apply to all officials.

 

Obligations towards the Game

The team official should:

1. Set a positive example for others, particularly young players and supporters.

2. Promote and develop their own team having regard to the interest of the Players, Supporters

and reputation of the national game.

3 Promote ethical principals

4. Avoid all forms of gamesmanship.

5. Show due respect for Match Officials and others involved in the game.

6. Always have regard for the best interests of the game, including where publicly expressing an

opinion of the game and any particular aspect of it, including others involved in the game.

7. Not use or tolerate inappropriate language.

 

Obligations towards the Team

The team official should:

1. Make every effort to develop the sporting, technical and tactical levels of the club/team, and

to obtain the best results for the team, using all permitted means.

2. Give priority to the interests of the team over individual interests.

3. Resist all illegal or unsporting influences, including banned substances and techniques.

4. Promote ethical principles.

5. Show due respect for the interests of the players, coaches and officials, their own club/team

and others.

6. Operate within the Policies, Procedures and Guidelines developed by Greenock Morton Football Club – providing feedback as to their appropriateness if necessary.

 

Obligations towards the Supporters

The team official should:

1. Show due respect to the interests of all supporters

 

Respect towards the Match Officials

A team official should:

1. Accept the decisions of the Match Official without protest.

2. Avoid words or actions that may mislead a Match Official.

 

Code of Conduct for Parents and Guardians - with young players connected with

the Club

Parents have a great influence on children’s enjoyment and success in football. All children play

football because they first and foremost love the game. It is important to remember that however good a child becomes at football, it is important to reinforce the message to parents that positive encouragement will contribute to:

• Children enjoying football

• A sense of personal achievement

• Self-esteem

• Improving the child’s skills and techniques

A parent’s expectations and attitude have a significant bearing on a child’s attitude towards:

• Other players

• Officials

• Managers

• Spectators

Coaches should ensure that parents within Greenock Morton Football Club are always positive and

encouraging towards all of the children, not just their own.

Parents are encouraged to:

• Applaud the opposition as well as your own team.

• Avoid coaching the child during the game.

• Not to shout and scream.

• Respect the referee’s decision.

• Give attention to each of the children involved in football, not just the most talented.

Coaches should ensure that parents within Greenock Morton Football Club agree and adhere to the club’s Code of Conduct and Child Protection Policy.

 

Code of Conduct for Supporters

Once the club has addressed the conduct of its coaches, players, officials and parents/guardians of its young players, it will be in a position to set an appropriate example to its supporters in terms of behaviour.

The crowd is considered to be an organic component of a football game. The support of the fans may contribute to the success of the team. The crowd is not expected to watch the game in silence. Encouragement of the teams by shouting, non-abusive singing etc. may have a positive influence on the atmosphere in accordance with the spirit of Fair Play. The spectators are, however, expected to respect the opponents and the referee. They should appreciate the performance of the opposition even if they emerge as winners. They should in no way intimidate or frighten opponents, the referee or opposing supporters.

 

All parties are required to comply with the Clubs Racial Abuse Policy.

Code of Conduct

 

Fair Play

The Board of Directors of Greenock Morton Football Club believes that conduct according to the spirit of Fair Play is essential for the successful development and promotion of, and involvement in, sport. The objective of Fair Play is to foster a sporting spirit, as well as the sporting behaviour of all those involved – from coaches and players to spectators, thereby increasing the enjoyment of the game for all involved.

 

In order that the Club may address the behaviour of supporters in a meaningful way, consideration must be given to the actions and activities of five integral parts of those associated with the club i.e. its coaches, players, officials, the parents/guardians of its youth players and its supporters.

 

Code of Conduct for Coaches

Coaches are key to the establishment of ethics in football. Their concept of ethics and their attitude

directly affects the behaviour of players under their supervision. Coaches are, therefore expected to pay particular care to the moral aspect of their conduct. Coaches have to be aware that almost all of their everyday decisions and choices of actions have ethical implications.

It is natural that winning constitutes a basic concern for coaches. This code is not intended to conflict with that. However, the code calls for coaches to disassociate themselves from a ‘win at all costs’ attitude. Increased responsibility is requested from coaches involved in coaching young people. The health, safety, welfare and moral education of young people are a first priority, before the achievement or the reputation of the club, school, coach or parent.

1. Coaches must respect the rights, dignity and worth of each and every person and treat each equally within the context of sport.

2. Coaches must place the well-being and safety of each player above all other considerations,

including the development of performance.

3. Coaches must adhere to the guidelines laid down by governing bodies.

4. Coaches must develop an appropriate working relationship with each player based on mutual trust and respect.

5. Coaches must not exert undue influence to obtain personal benefit and reward.

6. Coaches must encourage and guide players to accept responsibility for their own behaviour and

performance.

7. Coaches must ensure that the activities they direct or advocate are appropriate for the age,

maturity, experience and ability of players.

8. Coaches should clarify with the players, and where appropriate, parent, exactly what is expected of them and also what they are entitled to expect from their coach.

9. Coaches must co-operate fully with other specialists e.g. officials, medical staff etc in the best interests of the player.

10. Coaches must always promote the positive aspects of the sport e.g. fair play, and never condone violations of the Laws of the Game, behaviour contrary to the spirit of the Laws of the Game or relevant rules and regulations or the use of prohibitive substances or techniques.

11. Coaches must consistently display high standards of behaviour and appearance.

12. Coaches must not use or tolerate inappropriate language.

13. Coaches must promote and encourage, particularly to young players, the importance of a healthy lifestyle and diet.

14. Coaches must provide guidance and support to players on the dangers of drug abuse.

15. Coaches must operate within the Policies, Procedures and Guidelines developed by Greenock Morton Football Club – providing feedback as to their appropriateness if necessary.

 

Code of Conduct for Players

Players are the most important people in sport. Playing for the team, and for the team to win, is the

most fundamental part of the game. But not winning at any cost – fair play and respect for all others in the game is fundamentally important.

This code focuses on players involved in professional football. Nevertheless, the key concepts in the Code are valid for players at all levels.

 

Obligations towards the game

A player should:

1. Make every effort to develop their sporting abilities.

2. Make every effort to lead a healthy lifestyle.

3. Give maximum effort and strive for the best possible performance during a game, even if his team is in a position where the desired result has already been achieved.

4. Set a positive example for others, particularly young players and supporters.

5. Avoid all forms of gamesmanship or time-wasting.

6. Always have a regard for the best interests of the game, including where publicly expressing an

opinion of the game and any behaviour aspect of it, including others involved in the game.

7. Not use inappropriate language.

 

Obligations towards one’s own team

A player should:

1. Make every effort consistent with Fair Play and the Laws of the Game to help his own team

win.

2. Resist any influence that might, or might be seen to, bring into question his commitment to the

team winning.

3. Adhere to the terms of the Clubs Anti-Discrimination Policy. 

 

Respect for the Laws of the Game and competition rules

A player should:

1. Know and abide by the Laws, rules and spirit of the game, and the competition rules.

2. Accept success and failure, victory and defeat with an equal measure of dignity.

3. Resist any temptation to take banned substances or use banned techniques.

 

Respect towards Opponents

A player should:

1. Treat opponents with due respect at all times, irrespective of the result of the game.

2. Safeguard the physical fitness of opponents, avoid violence and rough play and help injured

opponents.

 

Respect towards Match Officials

A player should:

1. Accept the decision of the Match Official without protest.

2. Avoid words or actions that may mislead a Match Official.

3. Show due respect to Match Officials.

 

Respect towards Team Officials

A player should:

1. Abide by the instructions of their Coach and Team Officials, provided they do not contradict

the spirit of this code.

2. Show due respect towards the Team Officials of the opposition.

 

Obligations towards the Supporters

A player should:

1. Show due respect to the interests of all supporters recognising that, to many, they are seen as role models and should set a positive example.

 

Code of Conduct for Team Officials

This Code applies to all team/club officials, including directors, although some items may not apply to all officials.

 

Obligations towards the Game

The team official should:

1. Set a positive example for others, particularly young players and supporters.

2. Promote and develop their own team having regard to the interest of the Players, Supporters

and reputation of the national game.

3 Promote ethical principals

4. Avoid all forms of gamesmanship.

5. Show due respect for Match Officials and others involved in the game.

6. Always have regard for the best interests of the game, including where publicly expressing an

opinion of the game and any particular aspect of it, including others involved in the game.

7. Not use or tolerate inappropriate language.

 

Obligations towards the Team

The team official should:

1. Make every effort to develop the sporting, technical and tactical levels of the club/team, and

to obtain the best results for the team, using all permitted means.

2. Give priority to the interests of the team over individual interests.

3. Resist all illegal or unsporting influences, including banned substances and techniques.

4. Promote ethical principles.

5. Show due respect for the interests of the players, coaches and officials, their own club/team

and others.

6. Operate within the Policies, Procedures and Guidelines developed by Greenock Morton Football Club – providing feedback as to their appropriateness if necessary.

 

Obligations towards the Supporters

The team official should:

1. Show due respect to the interests of all supporters

 

Respect towards the Match Officials

A team official should:

1. Accept the decisions of the Match Official without protest.

2. Avoid words or actions that may mislead a Match Official.

 

Code of Conduct for Parents and Guardians - with young players connected with

the Club

Parents have a great influence on children’s enjoyment and success in football. All children play

football because they first and foremost love the game. It is important to remember that however good a child becomes at football, it is important to reinforce the message to parents that positive encouragement will contribute to:

• Children enjoying football

• A sense of personal achievement

• Self-esteem

• Improving the child’s skills and techniques

A parent’s expectations and attitude have a significant bearing on a child’s attitude towards:

• Other players

• Officials

• Managers

• Spectators

Coaches should ensure that parents within Greenock Morton Football Club are always positive and

encouraging towards all of the children, not just their own.

Parents are encouraged to:

• Applaud the opposition as well as your own team.

• Avoid coaching the child during the game.

• Not to shout and scream.

• Respect the referee’s decision.

• Give attention to each of the children involved in football, not just the most talented.

Coaches should ensure that parents within Greenock Morton Football Club agree and adhere to the club’s Code of Conduct and Child Protection Policy.

 

Code of Conduct for Supporters

Once the club has addressed the conduct of its coaches, players, officials and parents/guardians of its young players, it will be in a position to set an appropriate example to its supporters in terms of behaviour.

The crowd is considered to be an organic component of a football game. The support of the fans may contribute to the success of the team. The crowd is not expected to watch the game in silence. Encouragement of the teams by shouting, non-abusive singing etc. may have a positive influence on the atmosphere in accordance with the spirit of Fair Play. The spectators are, however, expected to respect the opponents and the referee. They should appreciate the performance of the opposition even if they emerge as winners. They should in no way intimidate or frighten opponents, the referee or opposing supporters.

 

All parties are required to comply with the Clubs Racial Abuse Policy.

                                  

 

Greenock Morton Football Club is committed to ensuring that its disabled supporters and customers have as full access as is reasonably possible to all goods, services, and facilities provided or offered to the public by the Club. In order to ensure that these objectives are met, the Club are advised by Inverclyde Council on Disability (ICOD), who have carried out an access audit at the Clubs stadium.

Stadium: The Club plays its home fixtures at Cappielow Park, Greenock. The Main Stand offers the following facilities for disabled spectators:- � 15 places for wheelchair users � 15 adjacent seats for their carers � 20 places for ambulant/blind persons (guide-dogs allowed) � Separate, purpose-built toilet facilities Accessibility to Stadium: Access is at the main gates at the Sinclair Street entrance of the ground. Car parking facilities are situated across the road from the stadium. Admission to Stadium: The following policies shall apply:- The Club may make a charge to disabled patrons for entry to its matches; however the Club does not charge carers or helpers for entry, subject to the proviso that this particular concession is not abused. The Club will also ensure that this scheme does not discriminate between disabled people with differing impairments. Non-season ticket holders are strongly advised to contact the Club prior to attending a match to ensure that spaceis available within the particular section they require. This is essential for Cup matches and some friendly matches where a larger than average crowd may be expected. Customer Care: The following policies and procedures shall apply:- �Club staff and stewards shall not discriminate between people with differing impairments. �Club staff and stewards shall be instructed to observe the provisions of the DDA, or any other relevant legislation. �Club staff and stewards are required to treat disabled supporters and customers with all due patience, politeness, courtesy, and practical assistance at all times. �The Club guarantees that it shall deal promptly with any grievances relating to the provisions of the DDA. �Club staff and stewards are advised of the fact that any incidents of discrimination under the provisions of the DDA are serious matters, which could lead to appropriate disciplinary action being initiated. The Club recognises that not all of its facilities are fully available to disabled customers, but is committed to making the necessary resaonable adjustments described by the Disability Discrimination Act and its relevant Codes of Practice to ensure full compliance with the legislation. Any queries regarding this policy should be made to the appointed member of staff, Tony Cowden. This can be done by telephone on 01475 723571 (Ext 20) or by email to admin@gmfc.net.

UEFA Ten Point Plan of Action for Professional Football Clubs

 The Club supports UEFA's Ten Point Plan of Action for Professional Football Clubs which calls for clubs to: 1 Issue a statement saying the club will not tolerate racism, spelling out the action it will take against those engaged in racist chanting. The statement should be printed in all match programmes and displayed permanently and prominently around the ground. 2 Make public address announcements condemning racist chanting at matches. 3 Make it a condition for season ticket holders that they do not take part in racist abuse. 4 Take action to prevent the sale of racist literature inside and outside the ground 5 Take disciplinary action against players who engage in racial abuse. 6 Contact other clubs to make sure they understand the club�s policy on racism. 7 Encourage a common strategy between stewards and police for dealing with racist abuse. 8 Remove all racist graffiti from the ground as a matter of urgency. 9 Adopt an equal opportunities policy in relation to employment and service provision. 10 Work with all other groups and agencies, such as the players union, supporters, schools, voluntary organisations, youth clubs, sponsors, local authorities, local businesses and police, to develop pro-active programmes and make progress to raise awareness of campaigning to eliminate racial abuse and discrimination.

Unacceptable Conduct Policy. As a family and community club, open to everyone, the Board of Directors are keen to ensure that supporters, players and officials do not engage in any form of unacceptable conduct i.e. conduct which is violent or disorderly. Violent conduct includes any actual, attempted or threatened physical violence against any person, or intentional damage to property. Disorderly conduct includes: Conduct which stirs up or sustains, or is likely or is designed to stir up or sustain hatred or ill will against or towards individuals or groups of people because of Gender, Age, Colour, race, nationality (including citizenship) or ethnic or national origin, Membership or presumed membership, of a religious group or of a social or cultural group with perceived religious affiliation, sexual orientation, transgender identity, disability, using threatening, abusive or insulting words or conduct, displaying writing or any other thing which is threatening, abusive or insulting ANY PERSON ENGAGING IN UNACCEPTABLE CONDUCT MAY BE SUBJECT TO ANY, OR A COMBINATION OF THE FOLLOWING: Removal from the Stadium, Suspension from attending matches or events involving Greenock Morton Football Club, Indefinite ban from attending matches or events involving Greenock Morton Football Club, Report to the police and possible criminal proceedings. We know behaviour such as that listed above involves a small minority of individuals in our society, however the club feels it is essential to ensure that we strive to continue to maintain the highest standards both on and off the field of play so that the Greenock Morton Football Club is associated with sporting behaviour at all times.